So now, after six years, we're finally installing a backsplash in our kitchen.
It's going to be amazing and I will absolutely take pictures and blog about it because we're going to have a bunch of dragons sprinkled throughout the kitchen and I'm seriously in love with them.
And speaking of dragons, Game of Thrones has killed me. Killed me dead. But that's a whole nother topic.
Because the issue at hand is caulk. (I mean, isn't it always?)
This morning we got a pallet delivered from the tile store with all the field tiles and necessary supplies. The very nice delivery guy opened the plastic to go through all the items with me before having me sign the paperwork.
So all the boxes of tile were there. The unsanded grout in the proper color. The side pieces. The...
"Hey, wait a second. Let me take a look at the caulk. It looks a little bent."
"Oh?" I said this with a straight face.
He took it out of the plastic wrap, shaking his head. He inspected it and said, "This is no good. You'll need a new one. See this?"
The way it had been wrapped had left the top vulnerable, it seems, and so the squeezy-outy part was broken. He added, though I asked for no explanation, "I used to work with caulk."
I nodded solemnly.
He said he'd call it in once he got back in the truck and have them send me a new one. About five minutes later he called to apologize and say I'd have to report it to customer service myself. He's new to this tile delivery company.
This led me to assume the caulk company, uh, handled things differently.
He said, "Just call and tell them your caulk was broken. They'll send you one immediately."
I thanked him for his diligence and help and called the tile company. I explained my problem with the tip of my caulk and how the delivery guy said it would be unusable. I got put on hold and transferred.
The next customer service person got on the line and said, "Hi! Are you the one with the broken caulk?"
(Breathe, Lisa, breathe.)
"Yes. Everything else was perfect. Just, you know, this little caulk problem."